It is best to store your jewelry separately in its pouch or box to avoid scratches. Clean gently with warm water, using drop of mild dish soap, with a soft brush or cloth. For pieces with gemstones or pearls, avoid harsh chemicals, lotions, perfumes, and direct heat.

At this time, we do not offer returns or refunds, but do accept exchanges for online/store credit within 7 days from delivery as long as the order is sent back in new, unworn condition. Custom or modified orders cannot be returned or exchanged.

Yes, we do offer international shipping where FedEx currently delivers. Duties are not included in this purchase price. Please refer to your country's current rates to estimate fees. FedEx will reach out before delivery to collect any applicable duties. If you would like to arrange payment for duties at the time of purchase, please contact us at sales@thegoldenmonarch.com and we can coordinate with FedEx on your behalf.

All of our pieces come with a year warranty against manufacturing defects. Each order unlocks a lifetime of discounted repairs. For additional questions, please email sales@thegoldenmonarch.com to discuss further.